SmartCompanion – How to Delight Visitors with Mobile Audio Guides & Virtual Reality
Digitizing the visitor experience is central to many modern institutions: museums, exhibitions, experience spaces and historic sites. With SmartCompanion you bring your content straight to your visitors’ smartphones – multimedia, interactive and multilingual. Here is how the solution works, what it offers and why it is a strategic advantage right now.
What Is SmartCompanion?
SmartCompanion is a mobile app platform for digital audio guides, virtual reality experiences, indoor and on-site navigation and visitor analytics – ideal for institutions that want to modernize how they guide visitors and present content.
Its core features include:
- Multimedia content (audio, video, text) for individual visitor guidance
- Multilingual support – content can be delivered in numerous languages
- Digital navigation and orientation on site
- Analytics and reporting functions for evaluating user behavior
Why Your Institution Benefits from SmartCompanion
The advantages come on several fronts: savings in technology and time, modern visitor guidance and new touchpoints for your content.
- Cost savings: no maintenance effort for on-site hardware stations – your visitors use their own smartphones.
- Multilingual & inclusive: content is maintained centrally and delivered in many languages.
- A better visitor experience: interactive elements, navigation and multimedia make the visit engaging and contemporary.
- Data insights: you get reporting on user behavior, dwell time and popular content – so you can improve your presentation with purpose.
How the Rollout Works in Five Steps
- Consulting & concept: we define your content, audiences and technical requirements.
- Content production: audio, video, text and, where applicable, VR/AR experiences are produced and entered into the CMS.
- Integration & branding: your app is set up with your branding, layout and chosen languages.
- Testing & launch: quality assurance across all devices, including the analytics setup.
- Analysis & ongoing development: tracking visitor numbers and refining content based on how it is used.
Typical Applications & Use Cases
SmartCompanion is a good fit for:
- Historic sites & castles – digital tours & storytelling
- Museums & exhibitions – multimedia content and visitor interaction
- Company or campus tours – navigation and information right on the device
- Events & experience spaces – interactive stations, VR and AR experiences
A Real-World Example
A castle in Tyrol integrated SmartCompanion to extend its exhibition digitally. Visitors could listen to audio guides through the app, learn more from videos and texts, and be guided through the rooms digitally. The result: higher satisfaction, lower operating costs and a lasting modernization of the visitor experience.
FAQ – Common Questions about the App
Do we need our own version of the app?
No. SmartCompanion offers a ready-made platform solution with community and managed editions – you choose the model that fits your institution.
Can we maintain the content ourselves?
Yes – a straightforward content management system lets you manage content, languages and media flexibly.
What will it cost?
The community edition is free to use. The managed version carries license fees, depending on the feature set and support level.
Can the app be offered in several languages?
Yes – SmartCompanion supports multilingual content, which makes it ideal for international visitor groups.
Conclusion & Your Next Step
With SmartCompanion you digitize your exhibition or institution intelligently. Visitors get an interactive, accessible experience, while you gain valuable insight into their behavior. The result is modern, lasting value – for your guests and your team.
Would you like to see SmartCompanion in action? Book a no-obligation consultation and discover what digital visitor guidance can do.